Fully Managed IT Services

Reliable systems, continuity of service, and responsive support. PeakLogic will design and support technical solutions that provide a stable and effective foundation for your operations with the same rigor and resilience of enterprise-grade solutions.

• Plan, Monitor, Mitigate & Predict IT Operational Needs
• Industry Leading Cybersecurity Practices
• Security-by-design, Continuous monitoring, Anti-virus solutions, and Response.
• Local in-person and remote help
• Technical Support, Remote Management, Backup Solutions
• Support for Desktops, Laptops, Embedded Devices, Windows, Apple, and others.
• Phone, e-mail, and ticketing support

Cybersecurity Solutions

Small businesses are more vulnerable to cyber attacks due to limited resources for cybersecurity. PeakLogic keeps continuously updated on the threat landscape and changing regulatory environment to keep your business ahead of the curve and protected. Our solutions deliver:

• Endpoint Detection & Threat Response
• Proactive Threat Hunting
• Vulnerability remediation and rollback
• Employee education and training
• Data backup plans and disaster recovery
• Compliance consulting and support: Guidance and support to ensure you remain compliant with applicable regulation such as HIPAA and CCPA.
• 24/7 monitoring and support:
  Around-the-clock automated monitoring and support to detect and respond to potential security incidents in real-time, minimizing damage and downtime.

Business Continuity & Disaster Recovery Plans

BCDR Planning Solutions provide certainty for your infrastructure, services, and production needs. PeakLogic implements active and effective plans which improve your ability to rapidly restore production, ensure customer and patient trust, and minimizes the costs associated with emergency recovery and troubleshooting.

• Reduce or avoid unnecessary business disruption:
  Cyber-attacks, Natural Disasters, Civil Disturbances, Human Errors, and more
• Develop and maintain your Emergency Playbook
• Business Impact Analysis (BIA) for critical functions
• Playbook Testing & Employee Training
• We act as your Incident Command Center by performing vendor/supplier communications on your behalf in the event of an incident.

Hardware Lifecycle Management

At PeakLogic, our Hardware Lifecycle Management service proactively manages your IT hardware needs, ensuring seamless operations, avoiding risk, and preventing overspending.

Trust us to efficiently manage your hardware investments.

• Establish and Manage your IT Inventory
• Anticipate purchasing, budgets, and depreciation
• Perform Ordering and Deployment of new systems
  • We can order on your behalf, ship to our office, configure your systems and deliver them ready-to-go.
• Manage, Maintain, and Monitor Hardware
• Migrate services and data to new or cloud assets
• Retire and securely decommission old hardware assets

Vendor & Supplier Management

Save time, money, and stress. Focus on your real business.
PeakLogic gets on the phone for you. Centralize all of your vendor and supplier account management efforts for all your technical service needs.

• We act as your incident mission control when facing outages or other recovery scenarios.
• Manage suppliers for ISPs, Software Providers, Hardware Vendors, Service Vendors, and more
• Prepare and shop quotes for services
• Troubleshoot quality of service or service delivery issues
• Plan and execute upgrades or supplier changes

Staff Training & Human Risk Management

The best IT Practices and Security Protocols are strengthened through personnel training; avoiding human errors that cause 90% of cybersecurity incidents. PeakLogic provides:

• Security Essentials Training
  • Train your staff to avoid Phishing, Social Engineering, Malware, and other serious risks to businesses and customer data.
• Proactive Human Risk Testing and Reporting
• Security Drills and Test scenarios
  • Test your team’s response to simulated risk scenarios and receive meaningful training suggestions
• Online and In-Person Training Sessions
• User Training for common IT Workflows